Cookie Policy
Last updated: 23 February 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website owners useful information about how their site is being used.
2. How We Use Cookies
Hyper Scale Local uses cookies to understand how visitors interact with our website, to remember your preferences, and to improve your overall experience. We only set non-essential cookies after you have given your consent through our cookie banner.
3. Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | These cookies are essential for the website to function properly. They include cookies that remember your cookie consent preferences. These cannot be switched off. | Up to 1 year |
| Analytics | These cookies help us understand how visitors use our website by collecting anonymous information such as pages visited, time spent on the site, and referring sources. We use this data to improve our website and services. | Up to 1 year |
| Functional | These cookies allow the website to remember choices you make and provide enhanced, more personalised features. | Up to 1 year |
4. Specific Cookies We Use
| Cookie Name | Provider | Purpose | Type |
|---|---|---|---|
| hsl_cookie_consent | Hyper Scale Local | Stores your cookie consent preferences | Strictly Necessary |
| umami.* | Umami Analytics | Anonymous website usage analytics — no personal data is collected | Analytics |
| __stripe_* | Stripe | Used for secure payment processing when you subscribe to a plan | Strictly Necessary |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties we work with include:
- Stripe: For secure payment processing. Stripe may set cookies to prevent fraud and process transactions. See Stripe's Privacy Policy.
- Loom: If you watch an embedded video on our site, Loom may set cookies. See Loom's Privacy Policy.
6. How to Manage Cookies
When you first visit our website, a cookie banner will ask for your consent before any non-essential cookies are set. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
You can also manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that blocking all cookies may affect how some websites function, including ours.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: [email protected]
Phone: 01342 612161
Address: Unit 1, The Barns, Bulrushes Business Park, Coombe Hill Road, East Grinstead, West Sussex, RH19 4LZ